This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit greenhousepaymentsolutions.com and any related pages, forms, or communications that link to this Privacy Policy (collectively, the "Site"). GreenHouse Payment Solutions, LLC ("GHPS," "GreenHouse Payment Solutions," "Company," "we," "us," or "our") is a payment solutions company serving cannabis and other high-risk industries. GHPS is not a bank, card network, money transmitter, sponsor bank, or payment processor.
If you have questions about this Privacy Policy or want to exercise a privacy-related request, contact compliance@greenhousepaymentsolutions.com. By using the Site, you acknowledge the practices described in this Privacy Policy.
Information We Collect
- Contact information you provide, such as your name, business name, email address, phone number, mailing address, and any details you submit through website forms, appointment requests, or email.
- Business and merchant information you voluntarily provide, such as your industry, business model, processing history, ownership details, compliance status, and onboarding-related information.
- Communications including messages, attachments, inquiries, and records of your communications with us.
- Technical and usage information such as IP address, browser type, device identifiers, pages viewed, referring URLs, dates and times of access, and interactions with the Site.
- Cookie and similar technology information as described in our Cookie Policy.
We do not intentionally collect highly sensitive personal financial credentials through public web forms unless specifically required for a lawful business purpose and submitted through channels designated by us.
How We Use Information
We may use personal information to:
- Respond to inquiries and provide information about our services.
- Evaluate potential business relationships and merchant account opportunities.
- Communicate with you about onboarding, compliance, underwriting, support, and account-related matters.
- Operate, maintain, secure, and improve the Site.
- Detect, investigate, and help prevent fraud, abuse, security incidents, and unlawful activity.
- Comply with legal, regulatory, contractual, recordkeeping, and risk-management obligations.
- Enforce our legal rights, policies, and agreements.
- Send marketing communications where permitted by law; you may opt out at any time.
Legal Bases and U.S. Privacy Notice
GHPS primarily operates in the United States. Depending on your location, applicable privacy laws may provide rights related to access, correction, deletion, portability, or opting out of certain data uses. Where required, GHPS processes information on the basis of consent, legitimate business interests, contractual necessity, and legal compliance.
Because GHPS serves regulated and high-risk industries, certain information may be used to support compliance reviews, due diligence, fraud prevention, merchant underwriting support, and related lawful business purposes.
How We Share Information
We may share information with:
- Service providers that help us host, secure, maintain, analyze, or operate the Site and our communications.
- Professional advisors, including lawyers, accountants, auditors, insurers, and consultants.
- Banking, sponsor bank, processor, underwriting, compliance, identity verification, fraud prevention, or risk-management partners where relevant to a requested service or prospective relationship.
- Government authorities, regulators, courts, or law enforcement where required by law, subpoena, court order, legal process, or to protect rights, safety, and property.
- Parties involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
We do not sell personal information for money. We do not use personal information for third-party behavioral advertising unless expressly stated elsewhere and legally permitted.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain business records, support compliance obligations, resolve disputes, enforce agreements, and comply with applicable law.
Retention periods may vary depending on the nature of the information, the sensitivity of the data, the purpose of collection, legal requirements, and whether a business relationship is ongoing or anticipated.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and GHPS cannot guarantee absolute security.
Cookies and Analytics
GHPS may use cookies, pixels, local storage, analytics tools, and similar technologies to remember preferences, understand traffic patterns, measure performance, improve Site functionality, and support security. Please review our Cookie Policy for more detail.
Your Choices
You may:
- Opt out of marketing emails by using the unsubscribe link or contacting us.
- Disable cookies through your browser settings, subject to the limitations described in our Cookie Policy.
- Request access to, correction of, or deletion of certain personal information, subject to legal and contractual exceptions, by emailing compliance@greenhousepaymentsolutions.com.
We may need to verify your identity before processing certain requests.
Minors
The Site is intended for business users and adults. GHPS does not knowingly collect personal information from children under 18 through the Site.
Colorado and Other U.S. State Privacy Rights
If you are a resident of Colorado or another state with applicable privacy rights, you may have rights to request access, correction, deletion, data portability, or to appeal a privacy request decision, subject to legal exceptions. To submit a request, email compliance@greenhousepaymentsolutions.com with enough detail for us to review and respond.
If a privacy law requires an appeal process, you may submit an appeal to the same email address with the subject line Privacy Appeal.
Third-Party Websites
The Site may contain links to third-party websites, tools, or services. GHPS is not responsible for the privacy, security, or content practices of those third parties.
International Visitors
The Site is intended for use in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to and processed in the United States.
Changes to This Privacy Policy
GHPS may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Your continued use of the Site after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact
For privacy questions or requests, contact:
GreenHouse Payment Solutions, LLC
Colorado, United States
compliance@greenhousepaymentsolutions.com